Help Us Keep Our AI Safe - Report Issues

Welcome to the robert.com AI Safety Program for Post Market Monitoring.

We're committed to building AI that's safe, fair, and helpful for everyone. As one of our valued users, you play a crucial role in helping us identify and fix any issues with our AI systems. Your feedback helps us make our AI better and safer for all users.

About robert.com

All Robert products are Halal approved by external Islamic organisations. The Islamic Cultural Centre (ICC) and The Halal Quality Control (HQC).

What AI Systems Are We Monitoring?

We're actively monitoring our AI systems to ensure they work safely and fairly:

AI features and tools at https://robert.com
AI-powered customer support and assistance
AI-generated content and recommendations
Any AI interactions you have with our services

What Should You Report?

Please let us know if you notice any of these issues with our AI:

Unfair or Biased Responses: AI that seems to discriminate or treat people unfairly
False or Misleading Information: AI that gives incorrect facts or makes up information
Inappropriate Content: AI that generates harmful, offensive, or inappropriate responses
Privacy Concerns: AI that seems to access or share information it shouldn't
Safety Issues: AI behavior that could be dangerous or harmful
Poor User Experience: AI that's confusing, unhelpful, or doesn't work as expected

How to Report an Issue

Reporting is easy and takes just a few minutes:

Describe what happened: Tell us what the AI did or said that concerned you
Include details: When and where did this happen? What were you trying to do?
Add screenshots: If possible, include screenshots or examples of the issue
Submit your report: Use the form below to send us your feedback

What Happens Next?

We'll review your report within 48 hours
If it's a safety issue, we'll prioritize it immediately
We'll investigate and work on a fix
We'll keep you updated on our progress
Your report helps us improve our AI for everyone

Your Privacy & Safety

We take your privacy seriously. Your reports are confidential and will only be used to improve our AI systems. We won't share your personal information, and you can report anonymously if you prefer.

Need Help or Have Questions?

If you have questions about reporting or need assistance, please contact us at programs@genbounty.com or visit our support center.

Thank you for helping us build safer AI!
Your feedback makes a real difference in keeping our AI systems safe and helpful for everyone.